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Recently there has been an increase in passengers being denied boarding and entry to Japan due to insufficient or
improper documentation. Take a moment to review the
Q&A page for frequently asked questions and a checklist to prepare for your departure. Beginning June 4th,
passengers traveling from certain U.S. states that have confirmed cases of mutant strain B.1.617 are required to stay
at the accommodation facility designated by the chief of the quarantine station for three days and take another
COVID-19 test on the third day. |
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Latest Flight Schedule Extended Through October
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Our recently released flight schedule will extend through October 30th, 2021! Remember, Washington, D.C. and Houston
routes switched to Tokyo Narita for easier connections beyond Japan and we've resumed San Francisco to Tokyo Narita
routes. In July, we're offering provisional flights to Osaka Kansai from San Francisco and Chicago and we also have
several flights from Seattle to Tokyo Haneda available through August. Click below for more details and don't forget,
there are no change fees for all bookings made through September 30th!
*Please be sure to check travel restrictions before planning your trip. |
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When it's time, fly the best of Japan
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Many COVID-19 related requirements and restrictions are making travel arrangements difficult, but it doesn't hurt to
dream a little. When the coast is clear, experience the highest level of safety and comfort on your next flight to
Japan! Our Business Class seats offer safe distancing and direct aisle access from every seat. Enjoy fine dining with
in-flight entertainment on a 17-inch touch panel LCD wide-screen monitor that is thoroughly sanitized and disinfected.
Don't forget, you also get priority check-in, extra baggage weight allowance, and so much more! |
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Introducing ANA Future Promise
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As an airline that is committed to corporate social responsibility and environmental sustainability goals,
we have united our wide range of initiatives under ANA Future Promise. Some of our initiatives include the
reduction of CO2 emissions, prevention of human trafficking, and raising the bar on health and hygiene.
Sustainability and social good have always been at the center of our mission and the entire ANA Group is
committed to working together and achieving the ambitious Sustainable Development Goals. |
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Autonomous Personal Mobility Service at Haneda Airport
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This summer, passengers departing on domestic flights from Haneda Airport will be able to experience an autonomous
personal mobility service, manufactured by WHILL. Haneda Airport is the first airport in the world to provide this
mobility service that automatically drives the passenger from the waiting area to the boarding gate free of charge.
Once it's completed its trip, it will drive itself back to the waiting area. |
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ANA Celebrates Flight Attendant Day
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On May 31, ANA celebrated Flight Attendant Day by chatting with three ANA flight attendants to learn about their
experiences working the skies during the pandemic. Find out their favorite pastimes, where they want to travel to most,
and how this pandemic affected their view of their jobs. |
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[Customer Service Center, the Americas]
[Address] 21250 Hawthorne Blvd., Suite 200, Torrance, CA 90503, U.S.A.
If you are calling from the 50 States or Brazil:
[Phone Number] 1-800-235-9262 (Toll-free)
[Business Hours] For inquiries regarding International Reservations: Open Daily
*For customers who are hearing or speech impaired, please dial 711 on your
telephone to place a relay service call to 1-800-235-9262.
[Publishing/Editing] All Nippon Airways Co., Ltd.
© All Nippon Airways Co., Ltd.
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